THOUGHT LEADERSHIP

KNOWLEDGE CENTER

Made a Bad Hire? Four Ways to Recover

Does this situation sound familiar? ... Your new hire was initially considered because of their credentials and experience. They flew through the interview process with ease. All of the references you called had rave reviews about their work ethic, timeliness, and...
Made a Bad Hire? Four Ways to Recover

Made a Bad Hire? Four Ways to Recover

Does this situation sound familiar? ... Your new hire was initially considered because of their credentials and experience. They flew through the interview process with ease. All of the references you called had rave reviews about their work ethic, timeliness, and...

Employee Recognition: The Importance of Reward Programs

Employee Recognition: The Importance of Reward Programs

Recognizing and rewarding hard work is not a new idea for employers, and healthcare is no exception. Actually, many senior hospital executives consider motivational initiatives a critical portion of the organization’s success by aligning with the mission and values to...

Optimizing Patient Flow

Perhaps you’ve wondered what new technology, or procedure, or innovative treatment can increase the quality of care your patients receive. Perhaps you’ve struggled with the investment, uncertain of the ROI a given exploratory opportunity may bring. Well, you’re in...

How to Raise Patient Satisfaction Scores

How to Raise Patient Satisfaction Scores

Perhaps you’ve wondered what new technology, or procedure, or innovative treatment can increase the quality of care your patients receive. Perhaps you’ve struggled with the investment, uncertain of the ROI a given exploratory opportunity may bring. Well, you’re in...

Identifying the signs and symptoms of employee burnout

Burnout. Everyone’s experienced it in some form or another. But unfortunately, burnout rates among health care providers have increased dramatically from 2011 to 2014, compared with the general population. It’s highly prevalent 50 percent of physicians across the...

3 Areas to Consider When Structuring Your Organizational Chart

3 Areas to Consider When Structuring Your Organizational Chart

Every successful business operates within organizational structures, ranging from the C-Suite down to the intern level. Built off of the company’s vision, goals, and regulations, these organizational charts help employees understand how their role plays into the big...

Bridging Leadership Gaps in Healthcare

Bridging Leadership Gaps in Healthcare

If you are a healthcare professional, you are likely aware of how quickly the industry changes. It’s obvious that the ability to adapt as individuals and organizations as a whole is important. What’s less obvious are the leadership skills required to ensure smooth...