Interim Director of Emergency Department, RN, BSN, MSN

Our Interim Director of Emergency Department candidate possesses the following attributes:

  • Proven track record in staff development, patient satisfaction, building positive physician relationships, strategic planning, re-engineering processes and staffing plans while building strong team and staff
  • Redesigning the triage process resulting in elimination of long waiting times for triage
  • Implemented ESI 5 level triage process
  • Implemented a process to consistently hold staff accountable for tardiness, absenteeism and lateral violence
  • Coached/mentored the Clinical Supervisors
  • Recommended strategies to improve process including quick registration, ‘any open bed’ model, and bedside registration
  • Established and modeled customer service standards
  • Preparing for unannounced JCAHO Survey

To discuss this or any of our other candidates, please contact Marty Fitzgerald.