Interim Director of Emergency Services

Our Interim Director of emergency services possesses the following attributes:

  • Hardwired customer service principles and improved scores by 40%
  • Re-established the Staffing Council to address the staffing shortages
  • Redesigned the Service of Excellence Council
  • Started monthly Department meetings
  • Started ED team Meetings with Quality, Educator, Trauma Coordinators
  • Decreased Length of Stay (LOS)
  • Implemented improvement in trauma care
  • Formalized triage process
  • Involved in the re-certification as a Magnet facility
  • Established Case reviews and multidisciplinary approach to frequent visitors
To discuss this or any of our other candidates, please contact Marty Fitzgerald.