LEADERSHIP LIBRARY

How to Raise Patient Satisfaction Scores

Perhaps you’ve wondered what new technology, or procedure, or innovative treatment can increase the quality of care your patients receive. Maybe you’ve struggled with the investment, uncertain of the ROI a given exploratory opportunity may bring.Well, you’re in luck....

10 Habits of Ultra-Successful People

Having access to ultra-successful people can provide great insight into what makes them so successful and productive. Kevin Kruse has this access, and recently interviewed over 200 uber-successful people, including 7 billionaires, 13 Olympians, and many accomplished...

Improving Efficiency in the OR

Healthcare environments are continually growing and changing, which means the demand for efficiency is increasing every day. Hospitals strive for high-quality care for the lowest cost, but how does the activity behind the operating room doors affect these...

Four Ways to Ensure You’re Hiring Executives for Tomorrow (Not Just Today)

In today’s world, it’s not uncommon to see an executive take a new position for the precise reason of working under a magnetic CEO, CFO, CIO, etc. However, turnover among healthcare executives is at an all-time high, meaning there’s a good chance that specific dynamic...

Five Steps to More Effective Listening

Most people believe they have good listening skills, but more often than not, this is not the case. The good news is effective listening is something that can be learned, practiced, and mastered.

Employee Recognition: The Importance of Reward Programs

Many senior hospital executives consider motivational initiatives a critical portion of the organization’s success. Learn four ways to improve or create a strong recognition and reward program that aligns with your mission and values to meet strategic goals and satisfy your team.

Should You Use Off-The-Wall Interview Questions?

As companies strive for innovation and uniqueness, off-the-wall interview questions have gained popularity. These types of questions can include brain teasers and puzzles and are often used to assess a candidate’s thought processes, but are they useful in a healthcare scenario?

The Unexpected Loss of a Leader

Each of a hospital’s departments is critical and must function uninterrupted, yet an unplanned vacancy in management can negatively impact processes, productivity, and profitability.

Burnout, Disengagement, and Low Morale

Burnout rates among health care leaders and physicians are nearly double that of workers in other professions. Reduced empathy and productivity can spiral into serious quality and financial issues for healthcare facilities if ignored.

Storytelling: A Powerful Leadership Tool

Storytelling is a way for leaders to inspire the organization, share a vision, teach valuable lessons, define culture and values, and explaining who you are and what you believe through an engagement medium that audiences prefer. However, what if you don’t think you’re a captivating storyteller? We have five tips that will help you build your storytelling skills.

Storytelling: A Powerful Leadership Tool

Storytelling: A Powerful Leadership Tool

Storytelling is a way for leaders to inspire the organization, share a vision, teach valuable lessons, define culture and values, and explaining who you are and what you believe through an engagement medium that audiences prefer. However, what if you don’t think you’re a captivating storyteller? We have five tips that will help you build your storytelling skills.

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How to be Successful Working with Millennials

How to be Successful Working with Millennials

A recent Gallup report revealed some interesting findings on millennials and their habits. For example, millennials were found to be the least engaged generation, with only 29% saying they are “emotionally and behaviorally connected to their job and company.” So how can you be successful working with millennials?

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ASSESSMENT SURVEYS

We’ve created a few helpful surveys applicable for both candidates and hiring managers to keep you at the top of your potential.